Customised Support

“Power EPOS are everything we want in a supplier – their expertise, reliable solutions and ongoing commitment to service excellence is key to us as we re-open sites, handle changes and allows us to concentrate on the customer. We know that if hardware breaks, VAT rates change or we need talk to an expert Power EPOS are always there for us"

"We work with a lot of suppliers and Power EPOS are one of the few contractors who make you feel that they really value your business. Jeremy, our main contact, is an absolute legend. If I send an email about something in the morning, it’s done by that night."

“The upgrade went smoothly. The new tills came pre-loaded with our template so the install took less than an hour. It was pretty much ‘plug and play’.”

"Running this business, there are only two things I can’t live without – the coffee machines and the till system. Power EPOS offer a genuinely 24/7 service. I’ve had them on the phone at midnight. As we are so busy, we recently added two handheld tablets to our system. The difference they have made is immeasurable."

“With Power EPOS, I know there is always someone who knows our business and our system. We only have an 18 week season. We have 150,000 visitors over the season, staff are working fast and in all weathers. So, a responsive service really matters to us. If we have a problem, I know I can trust Heath and Peter to work it out, and fast.”

“We have used Power EPOS for the past ten years, just migrated to Version 10 could not be happier with the service and the product. The EPOS Insights app is really ground breaking for us putting all the data we require in front of us without use of other analytics & costs. Their working relationship is far superior to any other system we have used prior, whenever there is an issue there is an an engineer at hand almost immediately to help you navigate or find a solution with the issue, could not recommend more”.

“We have been using Power EPOS for the past 9 years, with some of the sites now using version 10. This version is such an improvement with many more possibilities for reporting and analytics. The guys at Power EPOS have been a great support in general but especially if there are any issues with equipment, helping us solve those issues or sending someone out to fix the problem. I would highly recommend these guys to anyone”.

“We’ve been working with Kevin and his team for over 10 years. Having been introduced to him whilst working for a previous company, there wasn’t anyone else we’d trust more when we set up on our own. We continually take on board his recommendations, including introducing many new systems to our business from both Power EPOS products and third-party systems that work with Power EPOS."

“Hand Picked Hotels have always found Power EPOS support of the highest level. Their team have helped the integration with Oracle and our preferred payment provider Freedompay seamless across our Estate. Ongoing help with menu changes and daily trading reports via the Insights reporting app, allow management to clearly see live trading positions. I am confident that installing the Power EPOS system could benefit to any Hotel group.”