The goal
Feathers Hotel’s primary goal in adopting PowerEPOS was to establish a more integrated and efficient system for their operations. They sought to streamline their processes, enhance system cohesion, and optimise their overall operational efficiency. Through PowerEPOS, they aimed to achieve a seamless integration of various aspects of their business, making it more efficient and cohesive to meet their operational needs effectively.
The Challenge
Feathers Hotel faced challenges with an outdated system that was ill-suited for their needs. The previous system was not only inadequate but also lacked the capability to provide essential insights and information crucial for their operations. With PowerEPOS, they made a significant leap forward, particularly in terms of gaining valuable insights and accessing various reports. This newfound capability enabled them to make informed decisions, especially during seasonal periods when ordering became critical. PowerEPOS allowed them to track and analyse the business’s performance over the last three years, providing valuable insights into historical trends and events that impacted their operations. In contrast, their previous till system provided limited information in a confusing A4 format, making it challenging to make informed decisions.
The Solution
PowerEPOS provided an effective solution to the challenges faced by Feathers Hotel with their outdated system. With PowerEPOS, they gained access to a modern and integrated system that not only met their needs but exceeded them. The solution empowered Feathers Hotel with:
- Valuable Insights: PowerEPOS enabled the hotel to access a wide range of valuable insights and reports, allowing for data-driven decision-making. This capability was especially critical during seasonal peaks when precise ordering and planning were essential.
- Efficiency: The transition to PowerEPOS streamlined their operations and eliminated the need for a separate hotel integration service, resulting in cost savings and operational efficiency.
- Historical Analysis: With the ability to track and analyse their business’s performance over the past three years, Feathers Hotel gained valuable historical insights. This information enabled them to understand trends and events that had previously impacted their operations.
- User-Friendly Format: Unlike their previous till system, PowerEPOS presented information in a user-friendly format, eliminating confusion and making it easier for the team to interpret and act upon the data.
In summary, PowerEPOS provided Feathers Hotel with a comprehensive solution that addressed their challenges, offering valuable insights, operational efficiency, historical analysis, and user-friendly reporting tools. This solution significantly improved the hotel’s overall operations and decision-making capabilities.
The Outcome
The adoption of PowerEPOS delivered significant cost savings for Feathers Hotel. Before implementing PowerEPOS, they were incurring additional expenses for a separate hotel integration service. This old system’s support costs were also becoming increasingly burdensome. However, with the introduction of PowerEPOS, they not only eliminated the need for the separate hotel integration service but also reduced their annual support expenses. In total, they estimated savings of approximately £2,500 per year. This financial benefit, combined with the operational improvements achieved through PowerEPOS, underlines the positive impact it had on Feathers Hotel’s overall business operations.
“Our transition to PowerEPOS has been a game-changer. The 'Insights' feature provided invaluable data for informed decision-making, especially during busy seasons. The support from the PowerEPOS team has been exceptional, far surpassing our previous experiences. We estimate saving £2,500 annually by eliminating unnecessary expenses. PowerEPOS has streamlined our operations, making it a significant upgrade from our previous system."
Customer
The Feathers Hotel
Integrations
Reports and POS
Website
www.feathershotelhelmsley.co.uk
Country
The UK
Industry
Hospitality
No. of Employees
35
Get Started with
Power EPOS Systems
- A company who gives you value for money
- Provides easy to use, functionally rich EPOS software
- Operational efficiency that saves you time
- Ongoing service and support excellence with a personal touch
- Sector specific added value - we share our knowledge with you!
- Simple API driven integration and “best of each” approach
- Honesty, we are just nice people to work with
