Red Fox & Peacock Ltd comprises The Queens Hotel, The Eagle at Weeton, The Ship at Freckleton, Lytham House, and The Elephant with Liberty Tavern. They are a prominent pub group with a strong presence on the Fylde Coast and also operate a notable establishment in Liverpool, known for their commitment to exceptional hospitality.
The goal
Red Fox & Peacock’s goal in choosing PowerEPOS from the start was to establish a reliable and efficient foundation for their Point of Sale (POS) operations. They aimed to ensure seamless order processing, attentive customer service, and operational efficiency to deliver exceptional hospitality consistently. By adopting PowerEPOS early on, they also sought to gather valuable data, make informed decisions, control costs, and lay the groundwork for potential expansion while upholding their reputation for excellence in the hospitality industry.
The Challenge
Red Fox & Peacock has been using PowerEPOS since the inception of their business. This choice was made by owner Ross, who had prior positive experiences with PowerEPOS in other venues. With a commitment to delivering exceptional hospitality, they recognized the need for a reliable Point of Sale (POS) system from the very beginning, and PowerEPOS has been a trusted partner in managing their establishments seamlessly since the company’s inception.
The Solution
PowerEPOS proposed a comprehensive solution for Red Fox & Peacock, which included a set of integrations tailored to enhance their operations. They implemented PowerEPOS tills and POS software for efficient order processing and point of sale operations. Additionally, they integrated “Predictail” for cash management, with plans to expand into stock management in the future. To streamline reporting and gain valuable insights across their estate, Red Fox & Peacock started using the “Insights” integration, which their accounts team found to be exceptionally useful. This combination of integrations offered a robust and customized solution, effectively addressing their operational and reporting requirements.
The Outcome
The integration of PowerEPOS solutions, including the use of tills and POS software, Predicttile for cash management, and “Insights” for reporting, has resulted in a notable transformation for Red Fox & Peacock.
The implementation of Predicttile approximately three and a half years ago marked a significant milestone in streamlining their cash management processes and generating valuable insights. The Predicttile tool, in particular, has proven exceptional, becoming a cornerstone for their accounts department’s daily operations. It enables them to produce a wide range of crucial reports, including end-of-day reports, adjustment reports, and revenue reports. This tool has become invaluable and versatile, making their daily operations more efficient and data-driven.
As a result, Red Fox & Peacock has improved and evolved into a better version of itself, with a clear return on investment demonstrated through enhanced operational efficiency and data utilization.
"Red Fox & Peacock's partnership with PowerEPOS has been transformative. Their comprehensive solution, including tills, POS software, Predicttile, and 'Insights,' has streamlined our operations. The Predicttile tool is invaluable for daily reports. It's been a journey of six years with PowerEpos, and we look forward to upgrading to the latest version of the till software, confident that it will further enhance our business operations. PowerEpos has truly contributed to a positive return on investment, and we highly appreciate their constant support and reliability, making them an integral part of our success story."
Customer
Red Fox and Peacock
Integrations
POS, Reporting, EOD management
Website
redfoxandpeacock.co.uk
Country
The UK
Industry
Hospitality
No. of Employees
300
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