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Hand Picked Hotels is a collection of 21 uniquely styled country house hotels in the UK and the Channel Islands, each reflecting its heritage while maintaining consistent quality. These historic properties, spanning 886 acres, were mainly built for the British aristocracy from 1700-1900.

The goal

With a collection of 21 luxury venues spanning multiple locations, Hand Picked Hotels set a clear goal to centralise their operations across their hotel chain by implementing an EPOS solution that was both visually appealing and user-friendly.

The Challenge

Hand Picked Hotels faced the challenge of unifying their diverse operations under a single, seamless EPOS system. Having experimented with various EPOS solutions in the past, they struggled to find one that met their standards for visual appeal, user-friendliness, and centralised management. The need for a consistent, intuitive, and visually appealing EPOS solution was paramount to meet their goal of enhancing operational efficiency across their entire hotel chain.

The Solution

Power Epos provided Hand Picked Hotels with a visually appealing and user-friendly EPOS solution that seamlessly integrated with all establishments, centralising operations for enhanced efficiency. What truly sets Power Epos apart is their exceptional customer support. The Power Epos team proved to be consistently helpful and supportive, making the partnership a trusted and reliable resource for Hand Picked Hotels’ EPOS needs.

“Hand Picked Hotels have always found Power EPOS’ support to be of the highest level. Their team has helped the integration with Oracle and our preferred payment provider Freedompay seamlessly across our Estate. Ongoing help with menu changes and daily trading reports via the Insights reporting app, allow management to clearly see live trading positions. I am confident that installing the Power EPOS system would be a huge asset to any Hotel group.”

Customer

Hand Picked Hotels

Integrations

Point of Sale, Reporting

Website

www.handpickedhotels.co.uk

Country

The UK and the Channel Islands

Industry

Hospitality

No. of Employees

1000+

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