Established in 1987, Everyone Active is a prominent UK leisure contractor, managing 220+ centers in partnership with 60+ local authorities. Their mission is to promote 30 minutes of moderate physical activity, five times a week, through various facilities and programs. They also operate golf courses under “Everyone Golf” and manage theaters as “Everyone Theatres.”
The goal
Everyone Active’s primary objectives in adopting powerEPOS were to enhance the overall customer experience, ensuring that transactions were smooth and efficient. They also aimed to boost their Food and Beverage (F&B) revenue by streamlining the ordering and payment processes. Furthermore, they sought to simplify the POS system to make it user-friendly for their colleagues, facilitating quicker staff training and proficiency. These initiatives were aligned to create a more efficient and customer-focused environment within their leisure and cultural centers.
The Challenge
Before adopting powerEPOS, Everyone Active faced several challenges due to their existing POS system’s limitations. As they expanded to host large events, their current system, originally designed for various functions across leisure facilities, lacked critical features needed for efficient Food and Beverage (F&B) management at scale. These challenges included:
- Inability to manage multiple tabs concurrently.
- Fixed-position ordering, limiting staff flexibility.
- Absence of mobile app ordering.
- Limited discounting options.
- Automatic midnight cash-up, lacking flexibility.
- Tedious product and price management.
- Insufficient detailed reporting.
These constraints prompted the search for a more capable POS system like powerEPOS to address their evolving needs effectively.
The Solution
PowerEPOS effectively resolved the challenges faced by Everyone Active as they expanded their operations for large events with extensive Food and Beverage (F&B) requirements. The system introduced essential functionalities such as improved F&B capabilities, concurrent tab management, mobile app ordering, flexible discounts, extended cash-up flexibility, simplified product and price management, and comprehensive reporting. This comprehensive solution enhanced operational efficiency, ensuring a seamless experience for both staff and customers during large events and daily operations.
The Outcome
The implementation of powerEPOS brought about significant improvements to Everyone Active’s operations. Firstly, it enabled them to enhance the overall customer experience, providing a smoother and more efficient transaction process. Additionally, powerEPOS empowered Everyone Active to diversify their sales methods, contributing to a notable increase in their overall revenue. These enhancements underscore the positive impact of powerEPOS on their operational efficiency and profitability.
Furthermore, their collaboration with powerEPOS has been closely-knit and collaborative, allowing for the introduction of bespoke features that were essential for their operations. One noteworthy example is the integration of Custom Daily Finance reports, a vital addition that facilitated the seamless integration of income into Sage X3, showcasing the adaptability and customizability of powerEPOS to meet Everyone Active’s specific needs.
“We, at Everyone Active, had been facing the challenge of managing large-scale events from a Food and Beverage perspective across some of our venues. Our existing POS system lacked the necessary features for efficient Food and Beverage operations. Enter PowerEPOS – the solution to our needs. The system's ability to manage multiple tabs, facilitate mobile app ordering, and provide flexible discounting options has transformed our operations. Choosing PowerEPOS was a no-brainer for us. Not only did it meet all our requirements, but the exceptional service and collaborative approach from the team, have exceeded our expectations. The introduction of custom reports and API development tailored to our needs showcased the dedication of the PowerEPOS team. We aimed to enhance the overall customer experience and boost F&B revenue – objectives that have undeniably been achieved. The system's versatility in selling has positively impacted our revenue streams. Our experience with PowerEPOS customer support has been exceptionally good. Mike Groves has been instrumental in ensuring a seamless integration and addressing any concerns promptly. We wholeheartedly recommend PowerEPOS to others in our industry – a great system backed by an excellent support team.”
Customer
Everyone Active
Integrations
POS, Reporting, Mobile App, Custom Reports and Custom API development
Website
www.everyoneactive.com
Country
The UK
Industry
Hospitality
No. of Employees
13000+
Get Started with
Power EPOS Systems
- A company who gives you value for money
- Provides easy to use, functionally rich EPOS software
- Operational efficiency that saves you time
- Ongoing service and support excellence with a personal touch
- Sector specific added value - we share our knowledge with you!
- Simple API driven integration and “best of each” approach
- Honesty, we are just nice people to work with
