Deep Blue Restaurants
Deep Blue is a chain of restaurants and take-aways serving high quality Fish & Chips. Set up in 2003, they are now one of the largest chains in the South East of England and are expanding across the UK and even into Spain. They now have 31 permanent sites, together with a successful events business, catering at iconic events and venues such as The Oval cricket ground.
Power Epos have been their EPOS suppliers since James Low, their CEO, opened their first shop, and they are still with us today.
“Power Epos have grown with us as we have grown as a business. They keep on top of broader hospitality industry trends so they understand what our business is going to need in the future. Keeping abreast of technology is even more important and I’m not just saying that because I’m an ex-software developer! Software for stock control, recipe control and other analytics is critical to the operation of a business of our scale. The data the EPOS system provides feeds into our wider back office analytics. Technology has changed at an expediential rate and continues to. I need to have the confidence that my EPOS supplier’s software will continue to integrate with the other software that I use in my business as this becomes more and more sophisticated.”
“I’m now looking at working with them on loyally related products. It goes without saying that these will have to integrate seamlessly with the EPOS system so we can extract the data to fully understand customer preferences. We’re an online business and our card based and digital systems will need to be integrated. This is a big issue for us, as it will be for other hospitality businesses.”
“Deep Blue is a rapidly expanding company. We have been involved in numerous acquisitions over the years. One of the advantages of using Power Epos is that I can rely on them when it comes to the installation of a new system. When lawyers are involved it’s almost inevitable there will be a last-minute change to the completion date for a new site. Power Epos can be relied upon to be there to do the install as soon as we are ready to go. I’ve been very impressed with the support we have received from Jeremy and the company. I have a level of confidence in them that they will deliver for us.”